Saturday, 16 June 2007

Choice

At the Glen Cafe we like to think that we provide a lot of choice for people considering our location. A broad ranging menu from Filled Rolls to Panini & Jacket Potatos and a full range of coffee including decaffeinated options. Imagine my surprise today, when I informed a customer who asked for 'Blue Topped' milk that we only kept semi skimmed, when she responded that she felt she was been denied a choice. Milk is one of those items which we struggle to get supplies of. We can get only 1 delivery a week. The shelf life of this delivery is 7 days. If we get the quantities wrong we either end up having to drive a 50mile round trip on an evening to get more, or freezing it to keep it longer. We would love to keep full fat mild for cappuccino & latte or Skimmed milk as an alternative. What about soya milk for those with dairy allergies or vegetarians. We have to compromise on this one!